We're Tier 1 — the team behind your credit card servicing

Tier 1, LLC is a dedicated credit card servicing company based in Phoenix, Arizona. We handle the day-to-day account management, payment processing, and customer support for the toWealth Mastercard issued by The Bank of Missouri. Our goal is simple: make managing your credit card easy, transparent, and stress-free.

5 Days a Week Live Support
24/7 Self Help with the App Get the App →
1 Cards Supported
24/7 IVR Self-Service
What We Do

Credit Card Servicing, Simplified

We handle every aspect of your toWealth Mastercard so you always have somewhere to turn — whether it's a quick question or a complex account issue.

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Account Management

View balances, statements, and transaction history. Update personal details and manage your account preferences — all in one place.

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Payment Processing

Secure, fast payment posting via debit card or ACH bank transfer. One-time or recurring autopay — your choice.

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Live Customer Support

Real people, 7 days a week by phone, 6:00 AM – 6:00 PM Arizona Time. No runaround — just knowledgeable agents ready to help you with whatever you need.

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Mobile App Self-Service

The toWealth Mobile App puts your account in your pocket. Check balances, pay your bill, and get alerts — anytime, anywhere.

Our Values

What We Stand For

Everything we do is guided by a commitment to transparency, reliability, and genuine care for our cardholders.

Transparency

No hidden fees, no confusing terms. We explain everything clearly and make sure you always know where your account stands.

Reliability

Payments post on time, statements are accurate, and our systems are built to be there when you need them most.

Accessibility

Whether you prefer the mobile app, IVR self-service, or speaking to a live agent — we meet you where you are.

Accountability

We take ownership of issues and see them through to resolution. If something goes wrong, we make it right.

Our Partnership

Powering the toWealth Mastercard

Tier 1 serves as the dedicated servicer for the toWealth Mastercard, issued by The Bank of Missouri — a federally chartered bank and trusted financial institution.

The Bank of Missouri — Issuing Bank

The toWealth Mastercard is issued by The Bank of Missouri, a FDIC-insured federal savings bank. Tier 1 handles all account servicing, customer support, and payment processing on their behalf.

The Bank of Missouri — Issuing Bank

Manage Your Account on the Go

The toWealth Mobile App is the easiest way to stay on top of your credit card — check your balance, make payments, view transactions, and get real-time alerts, all from your phone.

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Questions? We're Here to Help.

Live agents available 7 days a week, 6:00 AM – 6:00 PM Arizona Time. Or browse our FAQ for quick answers.