No runarounds, no transferring you five times. TIER 1 provides dedicated support for your toWealth Mastercard — self-service in the app, automated phone support 24/7, or a live agent 7 days a week, 6:00 AM – 6:00 PM Arizona Time.
Start with the toWealth app for the fastest answer. If you need more, we're one call away.
Call (800) 988-7782 anytime — day or night. Our automated IVR system can give you your current balance, available credit, and recent transactions. You can also make a payment by ACH or debit card through the phone system, available around the clock.
For complex issues — disputes, lost or stolen cards, account freezes, hardship options, or anything requiring a real conversation — our knowledgeable agents are available 7 days a week, 6:00 AM – 6:00 PM Arizona Time. Call (800) 988-7782 and select the option to speak with a representative. No runaround, just real help.
Our team handles the full range of account servicing needs — here are some of the most common reasons cardholders reach out.
Report a lost or stolen card immediately and we'll freeze your account, block unauthorized charges, and send a replacement.
We'll open a dispute on your behalf and work with The Bank of Missouri to investigate and resolve unauthorized or incorrect charges.
Questions about fees, interest, your credit limit, or your statement? We'll walk you through it clearly and completely.
Think your account has been compromised? We act fast — freezing access, launching fraud reviews, and protecting your account.
The toWealth Mobile App handles the most common support requests instantly — no hold time, no waiting. Download it free and see how easy managing your account can be.