Whether you need help with your account, have a billing question, or want to dispute a charge — our team is ready. Reach us by phone, email, or self-serve in the app.
Multiple ways to connect — whatever works best for you.
Speak with a live agent or use our self-service IVR for account information and payments.
(800) 988-7782IVR available 24/7 • Live agents available 7 days a week, 6:00 AM – 6:00 PM Arizona Time
The fastest way to self-serve — check balances, make payments, and manage your account anytime.
Download the AppAvailable 24/7 on iOS & Android
For compliance, opt-out requests, privacy inquiries, and non-urgent questions.
help@Tier1Credit.comWe aim to respond within 1–2 business days
For written correspondence, disputes submitted by mail, or official notices.
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Tier 1, LLC
725 E. Covey Lane, Suite 200
Phoenix, AZ 85024
Before you call, check the toWealth Mobile App — you can handle most account tasks in under a minute.
See your current balance, available credit, and next payment due date instantly in the app.
Pay your bill via ACH or debit card — or set up AutoPay so it's handled automatically each month.
Review recent activity, spot unfamiliar charges, and initiate a dispute — all from the transactions screen.
Change your phone number, email address, or mailing address in Account Settings — no hold time needed.