SMS, Email & Telephone Communication Terms
Tier 1, LLC (“Tier 1”) provides valuable services and information as part of its Customer Service Program via telephone calls, SMS text messaging, automated voice messages, prerecorded voice calls, voicemail and ringless voicemail, push notifications, and email. These services may include account information and documentation, activity alerts, payment reminders, announcements, promotions, discounts and coupons, valuable financial resources, and other important information.
While we present these services on a limited basis, if at any time you wish to opt out from receiving SMS text messages or promotional email, you may do so by following the instructions below. You may opt out of other telephone communications by emailing us at help@Tier1Credit.com or calling us at (800) 988-7782.
If you have any questions regarding privacy, please read our Privacy Notice and Privacy Policy.
By opting in to receive SMS text messages, you authorize us to transmit account-related information and/or sales and marketing text messages to your mobile telephone number. Further, you consent to the receipt of SMS text messages from us at the number(s) you provide. Your carrier’s message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately fifteen (15) messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Data obtained from you in connection with this SMS text service may include your name, address, cell phone number, your provider’s name, and the date, time, and content of your messages. We will not be liable for any delays in the receipt of any SMS text messages, as delivery is subject to effective transmission from your network operator. Carriers are not liable for delayed or undelivered messages. SMS text message services are provided on an “as is” basis.
You may opt out and exclude your phone number from receiving additional messages by replying “STOP” to an SMS text message you receive from us. You may also opt out by replying “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT.”
Upon opting out of SMS text messages, you will receive an opt-out confirmation reply. After this, you will no longer receive SMS text messages from us.
If, after opting out, you decide to opt back in to receive SMS text messages, you may do so by texting “START” or “UNSTOP” to (800) 988-7782 or by replying “START” or “UNSTOP” to an SMS text message you have received from us.
For assistance or additional information regarding our SMS text messaging, please email us at help@Tier1Credit.com, call us at (800) 988-7782, or reply “HELP” to an SMS text message you receive from us.
By providing your email address(es) to us, you authorize us to send email messages to you at the address(es) provided, and you consent to the receipt of email messages from us. Please add help@Tier1Credit.com to your safe sender list or email address book. Email services are provided on an “as is” basis.
If you wish to unsubscribe from future promotional email messages, please email us at help@Tier1Credit.com or call us at (800) 988-7782. In addition, all of our promotional email messages include an easy link to unsubscribe from future messages and manage your email subscription options.
I authorize Tier 1 and/or its representatives and affiliates, subject to applicable law, to contact me as set forth in this Communications Policy at any phone number or email address that I provide to Tier 1. I agree that Tier 1 will not be liable to me for any such calls or electronic communications even if third parties hear or view such messages. I further agree that this Authorization also applies to post-transaction marketing and promotional messages and to future transactions I may originate with Tier 1.